# List Instagram conversations

> GET https://api.nabrah.ai/api/ext/omni_v2/instagram

Group: Instagram. Page: https://www.nabrah.ai/en/docs/api-reference/instagram/list-instagram-conversations

List Instagram conversations (tickets) on one of the project's Instagram accounts, with optional filtering by assignment and status. Results are paginated and the response includes a `meta` block with counts for each assignment bucket (all, mine, unassigned, assigned) so you can render conversation tabs. This is the generic conversation listing endpoint — use the POST `/filter` variant for structured filters or the by-contact endpoint to scope to a single contact.

## Pagination & counts

The endpoint returns one page of conversations at a time inside `payload`, plus aggregate `meta` counts.

- **page**: Pass `?page=1` for the first page and increment to walk subsequent pages. When a page returns fewer items than the page size (or an empty `payload`), you have reached the end.
- **meta counts**: `meta.all_count`, `meta.mine_count`, `meta.unassigned_count`, and `meta.assigned_count` reflect the totals for each assignment bucket and are independent of the current page. Fields: `all_count`, `mine_count`, `unassigned_count`, `assigned_count`.

## Reading conversations

Each item in `payload` is a conversation. Useful fields: `id` (the conversation/ticket id), `inbox_id` (which Instagram account it belongs to), `status`, `unread_count`, and `last_non_activity_message` (the most recent real message).

Authenticate every request with the `X-API-Key` header. The key is scoped to a single project, so no project_id is required.

## Choosing the Instagram account

A project can connect more than one Instagram account. `inbox_id` selects the account this call works on.

- **One account**: `inbox_id` is optional; the project's only Instagram account is used.
- **More than one account**: `inbox_id` is required and the call returns 400 without it. An id that is not one of the project's Instagram accounts returns 404. Fields: `inbox_id`.

List the accounts and their ids with GET /api/ext/omni_v2/instagram/inboxes.

## Reply window

Instagram allows replies within 24 hours of the customer's last message; after that, API sends return 409 until the customer writes again. Team members replying from the platform can still reply for up to 7 days.

- **reply_window_ends_at**: Each Instagram conversation carries `reply_window_ends_at`: a Unix timestamp for when the reply window closes, counted from the customer's last message. Sending after it returns 409 `reply_window_closed`. Fields: `reply_window_ends_at`.

## Authorization

- `X-API-Key` (string, header, required): your workspace API key.

## Query parameters

- `assignee_type` (enum(all | me | unassigned | assigned), optional): Filter conversations by assignment relative to the API key's identity. One of `all`, `me`, `unassigned`, or `assigned`. Defaults to `all` when omitted.
- `status_param` (enum(open | pending | resolved | snoozed | all), optional): Filter conversations by their workflow status. One of `open`, `pending`, `resolved`, `snoozed`, or `all`. Defaults to `open` when omitted.
- `page` (integer, optional): 1-based page account for paginating results. Optional; defaults to the first page when omitted.
- `inbox_id` (string, optional): The `id` of the Instagram account to use, from GET /api/ext/omni_v2/instagram/inboxes. Use `inboxes[].id` (a UUID), not the numeric `inboxes[].inbox_id`. Optional while the project has one Instagram account; required once it has more than one.

## Response

### 200 Successful Response

Content type: `application/json`

```json
{
  "meta": {
    "all_count": 0,
    "mine_count": 0,
    "unassigned_count": 0,
    "assigned_count": 0
  },
  "payload": [
    {
      "account_id": 0,
      "additional_attributes": {},
      "agent_last_seen_at": 0,
      "assignee_last_seen_at": 0,
      "can_reply": false,
      "contact_last_seen_at": 0,
      "created_at": 0,
      "custom_attributes": {},
      "first_reply_created_at": 0,
      "id": 0,
      "inbox_id": 0,
      "labels": [
        "string"
      ],
      "last_activity_at": 0,
      "last_non_activity_message": {
        "account_id": 0,
        "additional_attributes": {},
        "content": "string",
        "content_attributes": {},
        "content_type": "string",
        "conversation": null,
        "conversation_id": 0,
        "created_at": 0,
        "external_source_ids": {},
        "id": 0,
        "inbox_id": 0,
        "message_type": 0,
        "private": false,
        "processed_message_content": "string",
        "sender": null,
        "sender_id": 0,
        "sender_type": "string",
        "sentiment": {},
        "source_id": "string",
        "status": "string",
        "updated_at": "string",
        "attachments": []
      },
      "messages": [
        {
          "account_id": null,
          "additional_attributes": null,
          "content": null,
          "content_attributes": null,
          "content_type": null,
          "conversation": null,
          "conversation_id": null,
          "created_at": null,
          "external_source_ids": null,
          "id": null,
          "inbox_id": null,
          "message_type": null,
          "private": null,
          "processed_message_content": null,
          "sender": null,
          "sender_id": null,
          "sender_type": null,
          "sentiment": null,
          "source_id": null,
          "status": null,
          "updated_at": null,
          "attachments": null
        }
      ],
      "meta": {
        "channel": "string",
        "hmac_verified": false,
        "sender": null,
        "assignee": null
      },
      "muted": false,
      "priority": "string",
      "sla_policy_id": 0,
      "snoozed_until": 0,
      "status": "string",
      "timestamp": 0,
      "unread_count": 0,
      "updated_at": 0
    }
  ]
}
```

### 422 Validation Error

Content type: `application/json`

```json
{
  "detail": [
    {
      "loc": [
        "string"
      ],
      "msg": "string",
      "type": "string"
    }
  ]
}
```

## Request examples

### cURL

```bash
curl --request GET \
  --url 'https://api.nabrah.ai/api/ext/omni_v2/instagram' \
  --header 'X-API-Key: <your-api-key>'
```

### Python

```python
import requests

url = "https://api.nabrah.ai/api/ext/omni_v2/instagram"
headers = {"X-API-Key": "<your-api-key>"}

response = requests.get(url, headers=headers)
response.raise_for_status()
print(response.json())
```

### JavaScript

```javascript
const response = await fetch("https://api.nabrah.ai/api/ext/omni_v2/instagram", {
  method: "GET",
  headers: { "X-API-Key": "<your-api-key>" },
});

const data = await response.json();
console.log(data);
```

### Go

```go
package main

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.nabrah.ai/api/ext/omni_v2/instagram", nil)
	req.Header.Set("X-API-Key", "<your-api-key>")

	res, err := http.DefaultClient.Do(req)
	if err != nil {
		panic(err)
	}
	defer res.Body.Close()

	out, _ := io.ReadAll(res.Body)
	fmt.Println(string(out))
}
```