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API referenceUpdate agent
  • Introduction
  • Authentication
    • GETVerify API key
  • Agents
    • POSTCreate agent
    • GETList agents
    • GETGet agent
    • PUTUpdate agent
    • DELDelete agent
    • POSTLink analysis groups to an agent
    • GETList analysis groups for an agent
  • Tools
    • POSTCreate tool
    • GETList tools
    • GETGet tool
    • PUTUpdate tool
    • DELDelete tool
    • POSTLink a tool to an agent
    • DELUnlink a tool from an agent
    • GETList tools for an agent
    • GETList agents for a tool
  • Analysis groups
    • POSTCreate analysis group
    • GETList analysis groups
    • GETGet analysis group
    • PUTUpdate analysis group
    • DELDelete analysis group
    • POSTLink an agent to an analysis group
    • POSTLink agents to an analysis group
    • GETList agents for an analysis group
    • DELUnlink an analysis group from an agent
  • Knowledge bases
    • POSTCreate knowledge base
    • GETList knowledge bases
    • GETGet knowledge base
    • PATCHUpdate knowledge base
    • DELDelete knowledge base
  • Documents
    • POSTAdd PDF document
    • POSTAdd text document
    • POSTAdd URL document
    • GETList documents
    • GETGet document
    • DELDelete document
  • Calls
    • POSTCreate outbound call
    • GETGet call
    • POSTSearch calls
    • POSTGet call analytics
    • POSTExport calls
    • GETGet recording download URL
    • POSTCreate outbound call (legacy path)
  • Web calls
    • POSTCreate web call
    • POSTCreate web call (legacy path)
  • SIP inbound
    • POSTCreate SIP inbound trunk
    • GETList SIP inbound trunks
    • GETGet SIP inbound trunk
    • DELDelete SIP inbound trunk
  • SIP outbound
    • POSTCreate SIP outbound trunk
    • GETList SIP outbound trunks
    • GETGet SIP outbound trunk
    • DELDelete SIP outbound trunk
  • Agent inbound links
    • POSTLink an agent to an inbound trunk
    • GETList agent inbound links
    • DELDelete agent inbound link
  • Text to speech
    • POSTGenerate speech
    • GETList voices
    • GETGet voice
    • POSTClone a voice
    • DELDelete cloned voice
  • Speech to text
    • POSTTranscribe an audio file
    • GETGet transcription job
    • GETList transcription jobs
    • WSStream speech to text
  • Contacts
    • POSTCreate contact
    • GETList contacts
    • GETSearch contacts
    • GETGet contact
    • PATCHUpdate contact
    • GETList conversations for a contact
  • Conversations
    • GETList conversations
    • POSTFilter conversations
    • POSTList conversations by contact
    • GETGet conversation
    • GETList conversation messages
    • POSTSend a message
    • POSTSend a message with an attachment
    • GETList conversation attachments
    • POSTAssign conversation
    • POSTChange conversation status
    • POSTChange conversation priority
    • POSTMark conversation as seen
  • Tickets
    • POSTCreate ticket
    • GETList tickets
    • POSTFilter tickets
    • POSTList tickets by contact
    • GETGet ticket
    • GETList ticket messages
    • POSTAdd a ticket message
    • POSTAdd a ticket message with attachments
    • POSTAssign ticket
    • POSTChange ticket status
    • POSTChange ticket priority
    • POSTChange ticket type
    • POSTCreate ticket inbox
    • GETList ticket inboxes
    • PATCHUpdate ticket inbox
    • DELDelete ticket inbox
  • WhatsApp
    • POSTConnect a WhatsApp number
    • GETList WhatsApp inboxes
    • GETGet WhatsApp inbox
    • PATCHUpdate WhatsApp inbox
    • DELDelete WhatsApp inbox
    • POSTCreate WhatsApp conversation
    • GETList WhatsApp conversations
    • POSTFilter WhatsApp conversations
    • POSTList WhatsApp conversations by contact
    • POSTAssign an agent to a WhatsApp number
    • GETGet the agent on a WhatsApp number
    • DELRemove the agent from a WhatsApp number
    • POSTGet WhatsApp analytics
  • Instagram
    • GETList Instagram accounts
    • GETGet Instagram account
    • DELDelete Instagram account
    • GETList Instagram conversations
    • POSTFilter Instagram conversations
    • POSTList Instagram conversations by contact
    • POSTAssign an agent to an Instagram account
    • GETGet the agent on an Instagram account
    • DELRemove the agent from an Instagram account
  • TikTok
    • GETList TikTok accounts
    • GETGet TikTok account
    • DELDelete TikTok account
    • GETList TikTok conversations
    • POSTFilter TikTok conversations
    • POSTList TikTok conversations by contact
    • POSTAssign an agent to a TikTok account
    • GETGet the agent on a TikTok account
    • DELRemove the agent from a TikTok account

Agents

Update agent

Updates the agent identified by agent_id and returns the full updated configuration. The body uses the same fields as agent creation; provide the values you want the agent to have. Note that tool_ids and analysis_group_ids set the agent's links — use them to attach or replace linked tools and analysis groups. For adding analysis-group links specifically, you can also use the dedicated linking endpoints. Fetch the agent first (GET /api/ext/agent/{agent_id}) if you need its current values before modifying.

PUT
https://api.nabrah.ai/api/ext/agent/{agent_id}
Update agent
curl --request PUT \
  --url 'https://api.nabrah.ai/api/ext/agent/<agent_id>' \
  --header 'X-API-Key: <your-api-key>' \
  --header 'Content-Type: application/json' \
  --data '{
  "name": "Support Assistant (v2)",
  "start_first": true,
  "first_sentence": "Hi, thanks for calling Nabrah support. How can I help today?",
  "agent_type": "basic",
  "who_are_you": "You are Layla, a senior support agent for Nabrah.",
  "goal": "Resolve the caller'\''s issue on the first call whenever possible.",
  "steps": "1) Greet. 2) Identify issue. 3) Resolve or escalate. 4) Confirm.",
  "allow_interruptions": true,
  "voice": "dania",
  "languages": [
    "ar",
    "en"
  ],
  "stack": "latest",
  "speech_speed": 1,
  "language_mode": "multi"
}'
{
  "agent_id": "00000000-0000-4000-8000-000000000000",
  "project_id": "00000000-0000-4000-8000-000000000000",
  "created_by_email": "string",
  "created_at": "2026-01-15T12:00:00.000Z",
  "last_update": "2026-01-15T12:00:00.000Z",
  "name": "string",
  "start_first": false,
  "first_sentence": "string",
  "agent_type": "basic",
  "who_are_you": "string",
  "goal": "string",
  "steps": "string",
  "allow_interruptions": false,
  "voice": "dania",
  "support_data": "string",
  "languages": [
    "ar"
  ],
  "stack": "latest",
  "speech_speed": 0.7,
  "variables": [
    {
      "name": "string",
      "type": "string",
      "default_value": "string"
    }
  ],
  "pre_call_callback": {
    "url": "string",
    "parameters": [
      {
        "name": "string",
        "location": "header",
        "data_type": "string",
        "value": "string"
      }
    ]
  },
  "post_call_callback": {
    "url": "string",
    "parameters": [
      {
        "name": "string",
        "location": "header",
        "data_type": "string",
        "value": "string"
      }
    ]
  },
  "post_analysis_callback": {
    "url": "string",
    "parameters": [
      {
        "name": "string",
        "location": "header",
        "data_type": "string",
        "value": "string"
      }
    ]
  },
  "tools": [
    {
      "id": "00000000-0000-4000-8000-000000000000",
      "name": "string"
    }
  ],
  "system_tools": [
    {
      "id": "00000000-0000-4000-8000-000000000000",
      "name": "string",
      "config": {},
      "created_at": "2026-01-15T12:00:00.000Z",
      "updated_at": "2026-01-15T12:00:00.000Z",
      "when_to_use": "string"
    }
  ],
  "analysis_groups": [
    {
      "id": "00000000-0000-4000-8000-000000000000",
      "name": "string"
    }
  ],
  "background_ambient": false,
  "background_ambient_volume": 0,
  "thinking_sound": false,
  "thinking_sound_volume": 0,
  "language_mode": "single"
}

Where agent_id comes from

Discovering the ID

Use GET /api/ext/agent to list agents, or the agent_id returned by POST /api/ext/agent.

Field guidance

Body fields mirror Create Agent.

Voice & links

voice must be a valid TTS voice ID from GET /api/ext/tts/voices. tool_ids (from GET /api/ext/tool) and analysis_group_ids (from GET /api/ext/analysis) define the agent's current links. The update body does not include tool_ids/analysis_group_ids in the response; the response instead expands the resolved tools, system_tools, and analysis_groups.

voicetool_idsanalysis_group_ids

Callback delivery

Callbacks are sent once and never retried.

pre_call_callback

Called before each call, and before each chatbot reply on WhatsApp. Only an HTTP 200 JSON object is used; on any other response, an error or a timeout (10 seconds for calls, 30 seconds for WhatsApp) the conversation continues without those values.

pre_call_callback
post_call_callback{ "call_details": { "id", … } }

Sent once after a completed call, with a 30-second timeout. Calls that did not complete (for example no answer or busy) do not trigger it. Use call_details.id to deduplicate.

post_call_callback
post_analysis_callback

Same payload, sent once after the call's analysis finishes.

post_analysis_callback
Authentication

Callbacks are not signed. Add a secret header in parameters (location header) and check it on your side; body parameters are added to the JSON body.

Authorization

X-API-Keystringheaderrequired

Your workspace API key. Create one in the dashboard under API keys.

Path parameters

agent_idstringrequired

UUID of the agent to update.

Get this from GET /api/ext/agent or from the create-agent response (POST /api/ext/agent).

Body

application/json

Update the display name and core persona while keeping behavior simple.

Rename & tune
{
  "name": "Support Assistant (v2)",
  "start_first": true,
  "first_sentence": "Hi, thanks for calling Nabrah support. How can I help today?",
  "agent_type": "basic",
  "who_are_you": "You are Layla, a senior support agent for Nabrah.",
  "goal": "Resolve the caller's issue on the first call whenever possible.",
  "steps": "1) Greet. 2) Identify issue. 3) Resolve or escalate. 4) Confirm.",
  "allow_interruptions": true,
  "voice": "dania",
  "languages": [
    "ar",
    "en"
  ],
  "stack": "latest",
  "speech_speed": 1,
  "language_mode": "multi"
}

Response

200

Successful Response

application/json

422

Validation Error

application/json

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