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API referenceUpdate contact
  • Introduction
  • Authentication
    • GETVerify API key
  • Agents
    • POSTCreate agent
    • GETList agents
    • GETGet agent
    • PUTUpdate agent
    • DELDelete agent
    • POSTLink analysis groups to an agent
    • GETList analysis groups for an agent
  • Tools
    • POSTCreate tool
    • GETList tools
    • GETGet tool
    • PUTUpdate tool
    • DELDelete tool
    • POSTLink a tool to an agent
    • DELUnlink a tool from an agent
    • GETList tools for an agent
    • GETList agents for a tool
  • Analysis groups
    • POSTCreate analysis group
    • GETList analysis groups
    • GETGet analysis group
    • PUTUpdate analysis group
    • DELDelete analysis group
    • POSTLink an agent to an analysis group
    • POSTLink agents to an analysis group
    • GETList agents for an analysis group
    • DELUnlink an analysis group from an agent
  • Knowledge bases
    • POSTCreate knowledge base
    • GETList knowledge bases
    • GETGet knowledge base
    • PATCHUpdate knowledge base
    • DELDelete knowledge base
  • Documents
    • POSTAdd PDF document
    • POSTAdd text document
    • POSTAdd URL document
    • GETList documents
    • GETGet document
    • DELDelete document
  • Calls
    • POSTCreate outbound call
    • GETGet call
    • POSTSearch calls
    • POSTGet call analytics
    • POSTExport calls
    • GETGet recording download URL
    • POSTCreate outbound call (legacy path)
  • Web calls
    • POSTCreate web call
    • POSTCreate web call (legacy path)
  • SIP inbound
    • POSTCreate SIP inbound trunk
    • GETList SIP inbound trunks
    • GETGet SIP inbound trunk
    • DELDelete SIP inbound trunk
  • SIP outbound
    • POSTCreate SIP outbound trunk
    • GETList SIP outbound trunks
    • GETGet SIP outbound trunk
    • DELDelete SIP outbound trunk
  • Agent inbound links
    • POSTLink an agent to an inbound trunk
    • GETList agent inbound links
    • DELDelete agent inbound link
  • Text to speech
    • POSTGenerate speech
    • GETList voices
    • GETGet voice
    • POSTClone a voice
    • DELDelete cloned voice
  • Speech to text
    • POSTTranscribe an audio file
    • GETGet transcription job
    • GETList transcription jobs
    • WSStream speech to text
  • Contacts
    • POSTCreate contact
    • GETList contacts
    • GETSearch contacts
    • GETGet contact
    • PATCHUpdate contact
    • GETList conversations for a contact
  • Conversations
    • GETList conversations
    • POSTFilter conversations
    • POSTList conversations by contact
    • GETGet conversation
    • GETList conversation messages
    • POSTSend a message
    • POSTSend a message with an attachment
    • GETList conversation attachments
    • POSTAssign conversation
    • POSTChange conversation status
    • POSTChange conversation priority
    • POSTMark conversation as seen
  • Tickets
    • POSTCreate ticket
    • GETList tickets
    • POSTFilter tickets
    • POSTList tickets by contact
    • GETGet ticket
    • GETList ticket messages
    • POSTAdd a ticket message
    • POSTAdd a ticket message with attachments
    • POSTAssign ticket
    • POSTChange ticket status
    • POSTChange ticket priority
    • POSTChange ticket type
    • POSTCreate ticket inbox
    • GETList ticket inboxes
    • PATCHUpdate ticket inbox
    • DELDelete ticket inbox
  • WhatsApp
    • POSTConnect a WhatsApp number
    • GETList WhatsApp inboxes
    • GETGet WhatsApp inbox
    • PATCHUpdate WhatsApp inbox
    • DELDelete WhatsApp inbox
    • POSTCreate WhatsApp conversation
    • GETList WhatsApp conversations
    • POSTFilter WhatsApp conversations
    • POSTList WhatsApp conversations by contact
    • POSTAssign an agent to a WhatsApp number
    • GETGet the agent on a WhatsApp number
    • DELRemove the agent from a WhatsApp number
    • POSTGet WhatsApp analytics
  • Instagram
    • GETList Instagram accounts
    • GETGet Instagram account
    • DELDelete Instagram account
    • GETList Instagram conversations
    • POSTFilter Instagram conversations
    • POSTList Instagram conversations by contact
    • POSTAssign an agent to an Instagram account
    • GETGet the agent on an Instagram account
    • DELRemove the agent from an Instagram account
  • TikTok
    • GETList TikTok accounts
    • GETGet TikTok account
    • DELDelete TikTok account
    • GETList TikTok conversations
    • POSTFilter TikTok conversations
    • POSTList TikTok conversations by contact
    • POSTAssign an agent to a TikTok account
    • GETGet the agent on a TikTok account
    • DELRemove the agent from a TikTok account

Contacts

Update contact

Performs a partial update of an existing contact identified by contact_id. Only the fields you include in the request body are changed; omitted fields are left untouched. You may update name, email, phone_number, identifier, the structured additional_attributes, and the free-form custom_attributes. The full updated contact is returned in payload.

PATCH
https://api.nabrah.ai/api/ext/omni_v2/contact/{contact_id}
Update contact
curl --request PATCH \
  --url 'https://api.nabrah.ai/api/ext/omni_v2/contact/<contact_id>' \
  --header 'X-API-Key: <your-api-key>' \
  --header 'Content-Type: application/json' \
  --data '{
  "name": "Sarah Johnson",
  "email": "sarah.johnson@example.com",
  "phone_number": "+15551234567",
  "identifier": "crm-7831",
  "additional_attributes": {
    "city": "Jeddah",
    "country": "Saudi Arabia",
    "description": "Upgraded to enterprise plan",
    "company_name": "Acme Corp",
    "country_code": "SA",
    "social_profiles": {
      "linkedin": "in/sarahjohnson"
    }
  },
  "custom_attributes": {
    "account_tier": "platinum"
  }
}'
{
  "payload": {
    "id": 0,
    "additional_attributes": {
      "city": "string",
      "country": "string",
      "description": "string",
      "company_name": "string",
      "country_code": "string",
      "social_profiles": {}
    },
    "availability_status": "string",
    "email": "string",
    "name": "string",
    "phone_number": "string",
    "blocked": false,
    "identifier": "string",
    "thumbnail": "string",
    "custom_attributes": {},
    "last_activity_at": 0,
    "created_at": 0
  }
}

Authentication

X-API-Key header

Send your Web API key (prefix nb_) in the X-API-Key header. The key is scoped to one project; the contact must belong to that project.

Partial update semantics

PATCH only changes the fields you send.

Updatable fields

Include any subset of name, email, phone_number, identifier, additional_attributes, and custom_attributes. Fields you leave out keep their current values.

nameemailphone_numberidentifieradditional_attributescustom_attributes
additional_attributes

Structured profile object with city, country, description, company_name, country_code, and social_profiles.

citycountrydescriptioncompany_namecountry_codesocial_profiles

Get a contact_id from the list or search endpoints, or from payload.contact.id when creating a contact.

Authorization

X-API-Keystringheaderrequired

Your workspace API key. Create one in the dashboard under API keys.

Path parameters

contact_idintegerrequired

Numeric identifier of the contact to update.

Obtained from GET /api/ext/omni_v2/contact or GET /api/ext/omni_v2/contact/search (the contact id field).

Body

application/json

Update profile and custom attributes along with core fields.

Update attributes
{
  "name": "Sarah Johnson",
  "email": "sarah.johnson@example.com",
  "phone_number": "+15551234567",
  "identifier": "crm-7831",
  "additional_attributes": {
    "city": "Jeddah",
    "country": "Saudi Arabia",
    "description": "Upgraded to enterprise plan",
    "company_name": "Acme Corp",
    "country_code": "SA",
    "social_profiles": {
      "linkedin": "in/sarahjohnson"
    }
  },
  "custom_attributes": {
    "account_tier": "platinum"
  }
}

Response

200

Successful Response

application/json

422

Validation Error

application/json

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