Tickets

Delete ticket inbox

Deletes the ticket inbox configuration for the project tied to your API key and returns a boolean indicating success. An inbox is the channel/queue configuration that governs how incoming conversations become tickets (auto-assign rules, allowed ticket types, etc.). Deleting it removes that ticketing configuration; list current inboxes with GET /ticket/inboxes first.

DELETE

https://api.nabrah.ai/api/ext/omni_v2/ticket/inboxes

Delete ticket inbox

curl --request DELETE \
  --url 'https://api.nabrah.ai/api/ext/omni_v2/ticket/inboxes' \
  --header 'X-API-Key: <your-api-key>'

false

Effect

What is removed

Removes the ticket inbox config record (its config settings such as auto_assign, ticket_types, assign_list, and lock_to_single_open_ticket) for the project. Existing tickets are not part of the request body; this operation targets the inbox configuration itself.

Response is a bare boolean: true on success.

Authorization

X-API-Keystringheaderrequired

Your workspace API key. Create one in the dashboard under API keys.

Response

200

Successful Response

application/json