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API referenceFilter WhatsApp conversations
  • Introduction
  • Authentication
    • GETVerify API key
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    • POSTCreate agent
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  • Contacts
    • POSTCreate contact
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    • GETGet contact
    • PATCHUpdate contact
    • GETList conversations for a contact
  • Conversations
    • GETList conversations
    • POSTFilter conversations
    • POSTList conversations by contact
    • GETGet conversation
    • GETList conversation messages
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    • GETList ticket inboxes
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    • DELDelete ticket inbox
  • WhatsApp
    • POSTConnect a WhatsApp number
    • GETList WhatsApp inboxes
    • GETGet WhatsApp inbox
    • PATCHUpdate WhatsApp inbox
    • DELDelete WhatsApp inbox
    • POSTCreate WhatsApp conversation
    • GETList WhatsApp conversations
    • POSTFilter WhatsApp conversations
    • POSTList WhatsApp conversations by contact
    • POSTAssign an agent to a WhatsApp number
    • GETGet the agent on a WhatsApp number
    • DELRemove the agent from a WhatsApp number
    • POSTGet WhatsApp analytics
  • Instagram
    • GETList Instagram accounts
    • GETGet Instagram account
    • DELDelete Instagram account
    • GETList Instagram conversations
    • POSTFilter Instagram conversations
    • POSTList Instagram conversations by contact
    • POSTAssign an agent to an Instagram account
    • GETGet the agent on an Instagram account
    • DELRemove the agent from an Instagram account
  • TikTok
    • GETList TikTok accounts
    • GETGet TikTok account
    • DELDelete TikTok account
    • GETList TikTok conversations
    • POSTFilter TikTok conversations
    • POSTList TikTok conversations by contact
    • POSTAssign an agent to a TikTok account
    • GETGet the agent on a TikTok account
    • DELRemove the agent from a TikTok account

WhatsApp

Filter WhatsApp conversations

List WhatsApp conversations on one of the project's WhatsApp numbers using a structured filter payload instead of simple query parameters. The request body carries a filters array of filter objects, and results are paginated with the page query parameter. The response shape matches the generic list endpoint, including meta counts and a payload array of conversations.

POST
https://api.nabrah.ai/api/ext/omni_v2/whatsapp/filter
Filter WhatsApp conversations
curl --request POST \
  --url 'https://api.nabrah.ai/api/ext/omni_v2/whatsapp/filter' \
  --header 'X-API-Key: <your-api-key>' \
  --header 'Content-Type: application/json' \
  --data '{
  "filters": []
}'
{
  "meta": {
    "all_count": 0,
    "mine_count": 0,
    "unassigned_count": 0,
    "assigned_count": 0
  },
  "payload": [
    {
      "account_id": 0,
      "additional_attributes": {},
      "agent_last_seen_at": 0,
      "assignee_last_seen_at": 0,
      "can_reply": false,
      "contact_last_seen_at": 0,
      "created_at": 0,
      "custom_attributes": {},
      "first_reply_created_at": 0,
      "id": 0,
      "inbox_id": 0,
      "labels": [
        "string"
      ],
      "last_activity_at": 0,
      "last_non_activity_message": {
        "account_id": 0,
        "additional_attributes": {},
        "content": "string",
        "content_attributes": {},
        "content_type": "string",
        "conversation": null,
        "conversation_id": 0,
        "created_at": 0,
        "external_source_ids": {},
        "id": 0,
        "inbox_id": 0,
        "message_type": 0,
        "private": false,
        "processed_message_content": "string",
        "sender": null,
        "sender_id": 0,
        "sender_type": "string",
        "sentiment": {},
        "source_id": "string",
        "status": "string",
        "updated_at": "string",
        "attachments": []
      },
      "messages": [
        {
          "account_id": null,
          "additional_attributes": null,
          "content": null,
          "content_attributes": null,
          "content_type": null,
          "conversation": null,
          "conversation_id": null,
          "created_at": null,
          "external_source_ids": null,
          "id": null,
          "inbox_id": null,
          "message_type": null,
          "private": null,
          "processed_message_content": null,
          "sender": null,
          "sender_id": null,
          "sender_type": null,
          "sentiment": null,
          "source_id": null,
          "status": null,
          "updated_at": null,
          "attachments": null
        }
      ],
      "meta": {
        "channel": "string",
        "hmac_verified": false,
        "sender": null,
        "assignee": null
      },
      "muted": false,
      "priority": "string",
      "sla_policy_id": 0,
      "snoozed_until": 0,
      "status": "string",
      "timestamp": 0,
      "unread_count": 0,
      "updated_at": 0
    }
  ]
}

Filters & pagination

Combine the structured filters body with the page query parameter to page through matching conversations.

filters

An array of filter objects describing the conditions to match. Pass an empty array for no constraints, or add filter conditions; each condition needs attribute_key, filter_operator and values to narrow the result set.

filters

The response meta counts (all/mine/unassigned/assigned) are independent of the current page.

Choosing the WhatsApp number

A project can connect more than one WhatsApp number. inbox_id selects the number this call works on.

One number

inbox_id is optional; the project's only WhatsApp number is used.

More than one number

inbox_id is required and the call returns 400 without it. An id that is not one of the project's WhatsApp numbers returns 404.

inbox_id

List the numbers and their ids with GET /api/ext/omni_v2/whatsapp/inboxes.

Authorization

X-API-Keystringheaderrequired

Your workspace API key. Create one in the dashboard under API keys.

Query parameters

pageinteger

1-based page number for paginating filtered results.

Optional; defaults to the first page when omitted.

inbox_idstring

The id of the WhatsApp number to use, from GET /api/ext/omni_v2/whatsapp/inboxes.

Use inboxes[].id (a UUID), not the numeric inboxes[].inbox_id. Optional while the project has one WhatsApp number; required once it has more than one.

Body

application/json
Example
{
  "filters": []
}

Response

200

Successful Response

application/json

422

Validation Error

application/json

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